The teachers resource access card (Format - Digital product license key) is printed on a physical paper card and will be sent via post, so will take a while longer to reach you.
The teachers resource (Format - eBooks) is a digitally provided key which will be sent via E-Mail to the E-Mail address you have specified in your order. To ensure that you receive our codes, please add our email address noreply@cambridge.org to your email contacts so that we are recognized as a trusted sender. You can do so by either contacting your school's IT department or adding it to your personal Email account. You can find more information for the common Email providers below:
- Gmail: Add a user as a contact in Gmail
- Outlook: Add recipients of my email messages to the Safe Senders List
- Yahoo!: Add a user as a contact in Yahoo!
Please also make sure to check your Junk/Spam folder if you haven’t received your codes within the mentioned timeframe.