UK Schools are authorised to return items within 30 days under the following conditions:
• Books must be in resalable condition and packaged securely to avoid damage in transit.
• The invoice and/or packing list must be included in every box.
If it is outside of 30 days, Contact Us.
Our returns address is as follows:
Cambridge University Press & Assessment
c/o DHL
2 Spire Road
Rushden
Northamptonshire
NN10 0FN
United Kingdom
Credits are processed within 7 working days after the returned books have reached our warehouse.
If more than 7 working days have passed and you have not received a credit memo, please fill out the Contact Us form.
We may request proof of delivery to grant credit.