Product

• Cambridge Advanced Nationals
• Can we view the most recent catalogues?
• Could you let us know if a title is available to order?
• How can I find out which books are best suited for us?
• Can we receive a sample/inspection copy?
• How can I contact our Sales Consultant?

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Returns/delivery

• Can my order be collected?
• What is the estimated time of delivery?
• Can we return books we have ordered?
• Will we receive full compensation for books we have returned? How long will it take to receive the credit back into our account?

How to Order

• How do I place an order for my school?
• Payment Details
• How much discount can we have?
• We have not received an invoice, could you send it to us?
• We have received an invoice, but the discount is missing/we have been overcharged?

Digital

• Can I have access to Cambridge Online Mathematics?
• How to trial Cambridge digital resources
• How to download supporting resources from Cambridge GO
• How to use a site licence activation code
• How to organize your students and teachers into classes
• How does the digital platform work?

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Account

• How can we request a credit account?
• What are the benefits of creating a credit account with Cambridge University Press and Assessment?
• We already have an account with you (Assessment) can we purchase books with the same account?
• We are under a Trust and require their details to appear on the invoice, is that possible?
• How long does it take to create a pro forma account?

OneTrust

• Do I have to fill out the OneTrust form to get a credit account, or is there another way?
• We have not received the OneTrust questionnaire link, could you resend it?